Portland Metro & SW Washington · 4.8 ★ across hundreds of reviews
Describe the problem.
We'll translate it into a system.
01 · Repair
Something's wrong.
Won't start. Odd noise. Warm air. Bill jumped. We run instrumented diagnostics, find the failing part, and quote the repair in writing first.
$72 diagnostic, credited toward the repair.
02 · Replace
It's on borrowed time.
Free in-home assessment. A real Manual J against your house, ductwork checked before the contract, Daikin or Goodman equipment, Energy Trust rebate filed at install.
Free assessment · Manual J · written quote
03 · Maintain
Catch it early.
Two seasonal visits, spring and fall. Static pressure, refrigerant charge, electrical, filtration — the small stuff caught before it becomes the big stuff.
Tru Comfort · $12/month or $144/year →The Portland standard, in five facts
Since 1972
Larsell standard, Lake Oswego office.
ETO Trade Ally
Active in Oregon.
Certified
EPA Section 608 trained technicians.
Daikin · Goodman
Authorized dealer.
$72
Diagnostic, credited to the repair.
Oregon CCB #40820 · WA Contractor #LARSEMS742D7
Tru72 Portland · Portland Metro & SW Washington
Portland Done Right.
We don't guess. We test. Heat domes the AC was never sized for, wildfire summers that need real filtration, bungalows built for none of it — every call starts with instrumented measurements, so the recommendation matches your actual home.
24/7
Emergency dispatch & answering
$72
Diagnostic, credited to the repair
4.8 ★
Hundreds of customer reviews
Three generations of craftsmen. The Larsell standard since 1972, dispatching from the Lake Oswego office across Portland metro and Southwest Washington.
Every Portland call starts with a measurement.
Most contractors start with what they suspect. We start with what we can prove.
01 · Diagnosis Refrigerant pressures, capacitor microfarads, static pressure, temperature split across the coil. You see the data before you see the price.
02 · Repair A capacitor reading 12 µF against a 35 µF spec is the failure, not a symptom. We fix the broken part, not the expensive guess.
03 · Sizing Replacements are sized by Manual J against your actual Pacific Northwest home, not by what came out of it. An oversized system short-cycles itself to an early grave.
04 · Air quality Wet winters, dry summers, wildfire smoke season. Humidity, particulates and allergens measured room by room. Match the solution to the measurement.
The Tru72 method
We don’t guess. We test.
Refrigerant pressures · Capacitor microfarads · Static pressure · Manual J
Measure first, recommend second, stand behind the word.
How the diagnostic works, instrument by instrument →
How the diagnostic works, instrument by instrument →What Portland homes need.
Six services, one standard. Every one of them starts with a number.
01 Heat Pumps One system for both seasons, sized by Manual J against your actual home. Energy Trust rebate filed at install, so it lands on the invoice.
Heat Pumps02 Air Conditioning Repair, replacement and commissioning for homes that couldn't keep up with the last heat dome.
Air Conditioning03 Furnaces Instrumented diagnostics first. We find the failing component instead of quoting the whole appliance.
Furnaces04 Ductless Mini-Splits Older Portland-area homes, ADUs, additions, bonus rooms, converted attics. Sized to the actual zone, not to a catalog default. We also service mini-splits we didn't install , which most companies won't do.
Ductless Mini-Splits05 Indoor Air Quality Wildfire-smoke filtration, whole-home dehumidifiers, UV systems, fresh-air ventilation. Matched to your home's data, room by room.
Indoor Air Quality06 Home Performance Blower-door test, duct leakage measurement, infrared thermal imaging. Where your home is losing comfort and energy, with numbers.
Home Performance Book a $72 diagnostic
Tru Comfort
$12 / month
or $144/year
30 days of warning, not 30 minutes of panic.
Spring A/C and fall heating diagnostics. Two seasonal touchpoints that measure system performance and flag components trending toward failure. Free for life through Mission Ready.
Two seasonal diagnostic tune-ups
10% off all service and repairs
Priority during heat waves and cold snaps
24-hour repair response
100% transferable membership
Cancel anytime, no contract
Join, PortlandHow it works → Mission Ready · free for life · $39 diagnostic →
How it works → Mission Ready · free for life · $39 diagnostic →The standard came north. Same handshake. New zip code.
The Tru72 technician at your Lake Oswego door, your Beaverton driveway, or your Vancouver back patio is working to the same diagnostic-first standard Larsell Mechanical set on 1st Avenue in Albany in 1972.
Same crews. Same instruments. Same operating discipline: measure first, recommend second, stand behind your word.
Meet CJ Oyler.
CJ Oyler General Manager, Tru72 Portland
CJ runs the Portland office with more than a decade of home service experience and eight years in the military as a combat medic. Started as a technician, moved through Service Manager and into General Manager.
Bachelor's degree, MBA, four kids, lifelong Oregonian.
If something on a Portland job isn't right, CJ is the person you talk to.
Read our story Meet the teamTrade Ally for Portland metro. Rebates filed at install.
Tru72 Portland is an active Energy Trust of Oregon Trade Ally. Qualifying heat pump rebates are filed at the time of installation, so the money lands as a discount on the invoice rather than a six-week reimbursement.
Every improvement, every qualifying condition and the full note set are on the Portland rebates page , kept current against Energy Trust's own sheet. Oregon's Heat Pump Purchase Program and the federal HEAR rebates can stack on top; both move, so we confirm what is open and what it is worth at the assessment rather than print a figure here.
Portland rebates pageFigures are Energy Trust of Oregon's own, from its Oregon Residential Incentive Information Sheet effective January 1, 2026 (PI 0320I v2026.1). Incentives depend on funding and are subject to change.
Schedule your free assessment All Portland rebates →Reviews from your neighbors. Verified across the platforms you trust.
About Tru72 Portland.
Frequently asked, plainly answered.
What is Tru72 Heating & Cooling, Portland?
Tru72 Heating & Cooling, Portland is the diagnostic-first residential HVAC contractor serving the Portland metro and Southwest Washington from the Tru72 office at 5 Centerpointe Dr, Ste 87 in Lake Oswego, Oregon. The location opened in 2025 to extend the diagnostic-first standard Larsell Mechanical Service has practiced since 1972 into a second market.
What cities does Tru72 Portland cover?
Tru72 Portland serves Portland, Lake Oswego, Beaverton, Tigard, Tualatin, West Linn, and Oregon City in Oregon, plus Vancouver, Camas, Battle Ground, Ridgefield, Washougal, and La Center in Washington. Same-day service is available across most of the area when you call before 2 p.m.
Where is the Tru72 Portland office?
The Tru72 Portland office is at 5 Centerpointe Dr, Ste 87 in Lake Oswego, OR 97035, in the Centerpointe office park just off Interstate 5. The location is branded Portland because that's the metro it serves. The office itself is in Lake Oswego.
Do you serve Vancouver and Southwest Washington?
Yes. Tru72 Portland serves Vancouver, Camas, Battle Ground, Ridgefield, Washougal, and La Center in Washington from the Lake Oswego office. Crossing the Columbia is part of the Portland location's standard service area, not a special-trip arrangement.
How does the $72 diagnostic fee work?
Tru72 charges a $72 service-call fee for diagnostic visits. This fee covers the labor cost of real instrumented diagnostics, not just a truck roll. If you proceed with the recommended repair, the $72 is credited toward the repair. Tru Comfort members pay a reduced diagnostic fee, and Mission Ready Plan members (first responders, teachers, military) pay $39.
Is Tru72 Portland an Energy Trust of Oregon Trade Ally?
Yes. Tru72 Portland is an active Energy Trust of Oregon Trade Ally. Qualifying heat pump rebates are filed at the time of installation for Oregon homeowners, so the rebate lands as a discount on the invoice rather than a six-week reimbursement. Washington homeowners benefit from the same diagnostic methodology, though Energy Trust incentives apply only on the Oregon side of the river.
What HVAC equipment brands does Tru72 install in Portland?
Tru72 Portland is an authorized dealer of Daikin and Goodman equipment. Every replacement begins with a Manual J load calculation against your actual home rather than a "same as before" assumption, so the recommended system matches your home's real heating and cooling load.
Portland metro & Southwest Washington, covered.
Two states. One Lake Oswego dispatch office. From the West Hills to Battle Ground, the same diagnostic-first standard at every door.
Lake Oswego
Lake OswegoPortland
Beaverton
BeavertonTigard
TigardTualatin
TualatinWest Linn
West LinnOregon City
Oregon CityHillsboro
Wilsonville
Gresham
Vancouver, WA
Vancouver, WACamas, WA
Camas, WABattle Ground, WA
Battle Ground, WARidgefield, WA
Ridgefield, WAWashougal, WA
Washougal, WAHawthorne
HawthornePearl District
Sellwood-Moreland
Sellwood-MorelandMt. Tabor
Multnomah Village
Multnomah VillageDon't see your town? Call (541) 652-6299 . We dispatch beyond this list for the right job.
(541) 652-6299Schedule before you need us.
The next Portland heat wave is a question of when, not if. The next ice storm is on the way. A Tru72 technician arrives on a calm day with the instruments to measure your system properly, the math to size a replacement honestly, and the time to walk you through what the data showed. Same-day service is available across Portland metro and SW Washington on most days when you call before 2 p.m. After hours, the 24/7 emergency line is staffed around the clock.
Schedule onlinePortland Metro & SW Washington (541) 652-6299
(541) 652-6299Diagnostic-first HVAC across the Portland metro and SW Washington
Tru72 Heating & Cooling, Portland serves Portland, Lake Oswego, Beaverton, Tigard, Tualatin, West Linn, Oregon City, Hillsboro, Wilsonville and Gresham in Oregon, and Vancouver, Camas, Washougal, Battle Ground, Ridgefield and La Center in Washington, from the dispatch office at 5 Centerpointe Dr, Ste 87, Lake Oswego, OR 97035. Neighborhood coverage includes Hawthorne, Laurelhurst, Irvington, Alberta Arts, Sellwood-Moreland, Woodstock, St. Johns, Multnomah Village, Hollywood and Richmond. Manual J load calculation on every install. Authorized Daikin and Goodman dealer. Active Energy Trust of Oregon Trade Ally. $72 diagnostic, credited toward the repair. Oregon CCB #40820 · WA Contractor #LARSEMS742D7.